Gutter Guy Sydney Privacy Policy – Data Protection & APP Compliance
1. Introduction
This Privacy Policy explains how we collect, use, and protect your personal information under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information We Collect
Name, email, phone, suburb, job details, and optional photos/notes for quoting. Basic analytics (IP, browser, device) to secure and improve the site.
3. How We Use Your Information
To match you with suitable providers; to communicate about your request via email/SMS; to improve the platform; and to send important updates (with your consent). We do not sell, rent, or exchange your data for advertising.
4. Data Storage & Security
Data is stored on encrypted Australian servers with HTTPS, firewalls, and access controls. We retain data only as needed for operations or legal compliance.
5. Cookies & Analytics
We use cookies to enhance UX and collect anonymous analytics. You can disable cookies in your browser. Analytics data is anonymized and cannot identify you.
6. Information Sharing
We share your details only with verified independent providers for quoting/performing your requested service. They must use it solely for your job and respect confidentiality.
7. Access, Correction & Deletion
Request access, correction, or deletion anytime via info@gutterguysydney.com.au. We respond within 5 business days per APPs.
8. Third-Party Platforms
We use reputable tools (e.g., Google Workspace, Cloudflare, WordPress) with privacy/security safeguards. Vendors may process data under strict agreements.
9. Your Rights & Choices
Withdraw consent, manage cookies, access/correct your data, or lodge a complaint with the OAIC. Guidance: Office of the Australian Information Commissioner.
10. Policy Updates
We update this policy when operations or laws change. The “Last Updated” date will appear below.
11. Contact
Email: info@gutterguysydney.com.au
12. Transparency Clause
Last Updated: October 2025